Effective Date: June 2025
Applies to: All visitors and customers of sandanstore.com
Business Entity: SanDan Store
🔐 1. Introduction
At SanDan Store, your privacy is extremely important to us. We are committed to safeguarding the personal information you share when purchasing automotive accessories, garage tools, engine components, and related products from our store.
This Privacy Policy explains how we collect, use, protect, and disclose your data in a transparent and responsible manner.
📋 2. Information We Collect
We collect personal and non-personal information when you:
- Place an order
- Register an account
- Subscribe to newsletters
- Contact us via forms or emails
- Browse or interact with our website
The information we may collect includes:
| Type of Data | Examples |
|---|---|
| Personal Info | Name, Email, Phone Number, Shipping & Billing Address |
| Transactional Info | Order history, payment method (no full credit card data stored) |
| Technical Data | IP address, device type, browser type, referral URLs |
| Behavioral Data | Pages visited, items viewed, cart actions |
We do not collect or store full credit card numbers. All payments are securely processed via third-party providers like PayPal or Stripe.
🎯 3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Ship automotive parts accurately and on time
- Send transactional emails (order confirmation, delivery tracking, returns)
- Provide customer support
- Detect fraud and prevent unauthorized access
- Improve site functionality and product offerings
- Send optional promotional emails (with opt-out option)
🔒 4. Data Security
We apply industry-standard encryption (SSL/TLS) and server security practices to protect your information. All customer data is stored securely and only accessible to authorized personnel.
🚫 5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data.
We only share your information with trusted third parties when necessary to:
- Fulfill your order (e.g., shipping couriers, payment processors)
- Comply with legal obligations
- Enforce our terms and protect our users
- Prevent fraud or abuse
All partners are contractually required to safeguard your data.
🌍 6. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Maintain cart sessions
- Analyze website traffic and performance
- Personalize your experience
- Retarget ads (Google, Facebook – optional with consent)
You can control cookie settings via your browser. Disabling cookies may affect your shopping experience.
🔁 7. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Request a copy of your stored data
- Opt out of marketing emails at any time
- Request that we stop processing your data
Please email support@sandanstore.com for any privacy-related requests. We respond within 7 business days.
🧑⚖️ 8. Legal Basis for Processing (GDPR/CCPA)
If you are located in the EU/EEA or California:
- Your data is processed based on contractual necessity (to fulfill orders), legal obligation, and legitimate business interests.
- You have the right to lodge a complaint with your data protection authority.
📦 9. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors. If we learn that we have collected such data, we will promptly delete it.
🔁 10. Changes to This Policy
We may update this Privacy Policy to reflect changes in the law or business operations. Updates will be posted on this page with a revised effective date.
📬 11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
- Email: support@sandanstore.com
- Phone: +84 905 937 059
- Mailing Address: Trung Ha, Cam Kim, Hoi An, Quang Nam, Vietnam
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+7)
✅ SanDan Store is fully committed to protecting your privacy while providing high-quality automotive accessories and tools.
Thank you for trusting us.